We ship to Continental US only (AKA lower 48 states). We don't ship to APO/FPO addresses, Alaska, Hawaii or PO Boxes. We apologize for the inconvenience.
We offer free shipping on most products with no minimum purchase. The only exception to the rule are the bongs, which due to their size and fragile nature will have a shipping fee at checkout.
All orders must be signed for by an adult 21 years or over at time of delivery. No exceptions!
After placing your order online, you only have 24 hours to contact our Internet department regarding any issue or problem (such as incorrect shipping address), after this period is over, we are not held responsible.
Orders are fulfilled within 24 to 48 hours and then shipped. Shipping times range depending on distance and weather conditions, and can range from 2 to 5 business days.
Damages, Returns & Refunds
You have 24 hours after receiving your order to file any claims for damaged / defective items or packages. Items defective or damaged must have proof of image inside the box showing details of the item. No exceptions!
Items defective will either be returned for a refund or exchanged for the same item.
We are not held accountable on any mistakes on order, customer will have to pay return shipping on items that were ordered by mistake.
We are not liable for damages to orders due to weather conditions during shipping. Potential heat exposure during warm weather conditions and extreme cold during the winter months may damage items during shipping.
Canceled Orders & Refused Packages
Refunds for un-shipped orders will be issued within 1 to 2 business days of order cancellation.
Refused packages (which in turn are returned to us) will be refunded, minus shipping charges (if any) and you will be charged a 25% restocking fee.